Verzendbeleid

At Kitchera, we understand that receiving your order safely and efficiently is an important part of your shopping experience.

We carefully package candles and candle holders to help protect them during transportation.

1. Order Processing Time

Orders are generally processed within:

1–3 business days

after payment confirmation.

Processing times may increase during holidays or promotional periods.

Kitchera provides:

Eligible orders receive free shipping.

For orders under $10:

Shipping Fee: $5.99 USD

Shipping costs will be displayed during checkout before payment completion.

Delivery times may vary depending on:

Delivery estimates are not guaranteed.

When available, tracking information will be provided after shipment.

Customers should confirm shipping details before completing checkout.

If your package arrives damaged:

Please contact:

Email:
[email protected]

Include photographs and order information for faster assistance.

Customers are responsible for providing accurate shipping information.

Additional costs caused by incorrect addresses may be the customer’s responsibility.