Privacybeleid
Friends of the Library, Montgomery County MD (“Kitchera,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of customers and visitors.
This Privacy Policy explains how we collect, use, store, and protect information when you visit:
By using our website or purchasing products, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When customers browse our website, place orders, or contact us, we may collect:
Personal Information
Including:
- Name
- Email address
- Telephone number
- Billing address
- Shipping address
- Payment-related information
Purchase Information
Including:
- Products purchased
- Order details
- Transaction records
- Customer support communications
Automatically Collected Information
When visitors use our website, we may collect:
- IP address
- Browser information
- Device information
- Operating system information
- Website interaction data
- Cookies and similar technologies
2. How We Use Personal Information
Collected information may be used to:
- Process and complete orders
- Arrange product delivery
- Provide customer support
- Send order confirmations
- Improve website performance
- Prevent fraudulent transactions
- Maintain website security
- Improve customer shopping experiences
3. Payment Information Security
Kitchera does not store complete payment card information.
Payment details are processed through secure third-party payment providers that use appropriate security measures.
4. Cookies
Our website may use cookies to:
- Remember customer preferences
- Improve website navigation
- Analyze website usage
- Provide better online experiences
Customers may control cookie preferences through browser settings.
5. Information Sharing
We may share information with trusted service providers when necessary, including:
- Payment processors
- Shipping providers
- Website hosting services
- Technology providers
- Government authorities when legally required
We do not sell customer personal information for unrelated purposes.
6. Data Security
We use reasonable safeguards designed to protect personal information.
However, no online storage or transmission method can guarantee absolute security.
7. Maryland Privacy Rights
Maryland residents may have rights regarding personal information, including rights related to access, correction, deletion, and control over certain data practices under applicable privacy laws.
Customers may submit privacy requests by contacting:
Email:
[email protected]
8. Children’s Privacy
Kitchera does not knowingly collect personal information from children under 13 years old.
Our website is intended for general consumers.
9. Privacy Policy Changes
We may update this Privacy Policy periodically.
Any changes will be posted with an updated effective date.